Privacy Policy
Last updated: 28 July 2026
This Privacy Policy describes how Pawburry ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site").
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect information you provide to us, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information".
2. How We Use Your Information
We use the Order Information to:
- Fulfil orders placed through the Site, including processing payment, arranging shipping, and providing invoices and order confirmations
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services, where this aligns with preferences you have shared with us
We use the device information we collect to help screen for potential risk and fraud, and more generally to improve and optimise our Site.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies help us remember your cart contents, keep you logged in, and understand how visitors interact with the Site so we can improve it.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.
4. Sharing Your Information
We share your Order Information with third parties to help us provide our services to you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: shopify.com/legal/privacy
- We use payment processors to handle transactions securely. These providers only receive the information necessary to process your payment
- We may use analytics providers to help us understand how visitors use our Site
- We may use email marketing platforms to send you updates you've opted in to receive
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
If you are a resident of the UK or the European Economic Area, you have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
Additionally, if you are a resident of the UK or EEA, we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
7. Children's Privacy
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@pawburry.co.
Pawburry LTD
